Privacy Policy
Last updated: June 2026
TemiNest Care Services Limited ("TemiNest", "we") is committed to protecting your privacy. This policy explains how we collect, use, store and protect your personal information in line with the Nigeria Data Protection Act (NDPA) and good international practice.
1. Information we collect
We collect information you provide directly — such as your name, contact details, care requirements and, where relevant, identity and medical documents needed to deliver care safely.
We also collect limited technical information (such as device and usage data) to operate and improve the platform.
2. Why we collect it
We use your information to provide care services, verify caregivers, process payments, communicate with you and meet our legal and regulatory obligations.
We always explain why information is required. For example, we require identification to protect families and caregivers.
3. How we protect it
Data is encrypted in transit and at rest. Access is restricted by role, and every significant action is logged in an immutable audit trail.
We never sell your personal information.
4. Your rights
You may request access to, correction of, or erasure of your personal information, subject to legal retention requirements.
To exercise your rights, contact us at hello@teminestcare.com.
5. Consent
We record your consent for marketing, photography, data processing and family access. You can withdraw consent at any time.